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₦3,000

₦3,000

Obstacles and setbacks can get in the way of your goals. Few things are as frustrating as watching your best-laid plans fall to pieces and go off track. To succeed, you must adapt, keep your focus, and get things back on track; and this requires resilience and perseverance.

₦3,000

₦3,000

Do you fill your life with many activities and then find it's tricky getting a good balance between them? Getting the balance right can provide you with tremendous payback, but where does this balance lie? You want to feel fulfilled and in harmony with yourself and your world.

₦3,000

₦3,000

This course is about applying emotional intelligence in the workplace – playing the role of an emotionally intelligent leader whether you have the title or not. The application of emotional intelligence in the workplace is everyone's responsibility.

₦9,000

₦9,000

You've always wanted to learn how to enhance your professionalism by observing the basic business etiquette of setting and meeting your own business objectives. This Bundle introduces the importance of personal accountability and outlines strategies for developing a framework for personal accountability.

₦3,000

₦3,000

Organizations rely on proper communications to build strong relationships among employees and develop their customer base. Those who excel in professional environments understand the difference proper communication etiquette makes in demonstrating professionalism and competence.

₦9,000

₦9,000

How does one greet colleagues in today's workplace? How does one use the telephone? Should you always return phone calls? How soon should you return them? Should you always communicate your ideas by e-mail, or is there a better way? How important is your tone when dealing with customers? This Bundle teaches you the subtleties of communication etiquette in today's world of business.

₦3,000

₦3,000

Communication is connecting. Connecting requires insights into others' minds. The first step in connecting with sensitivity is seeing others as fully human. We should recognize that an egocentric perspective can be a barrier to bridging the distance between ourselves and others.

₦9,000

₦9,000

For managers, approaching a difficult conversation – whether it's with a direct report, colleague, or manager – can provoke feelings of anxiety and discomfort. What may initially appear to be an emotionally charged conversation can, however, prove to be a fruitful and meaningful discussion. Managers can turn what normally represents a difficult encounter into a positive experience. This requires a solid understanding of what constitutes a difficult conversation and a firm grasp of how to prepare for it. This course introduces the essentials of difficult conversations, including an explanation of what they are and why they're difficult, how to manage the stress commonly associated with them, and how to prepare for and deal with them.

₦6,000

₦6,000

University is over and it’s now time to search for a job. There’s what you think an employer wants in an employee, and there’s what an employer wants in an employee. This course gives you an advantage by helping you grasp these new expectations. You will learn how to manage your time and responsibilities, and how to demonstrate initiative. You will learn the value of good professional relationships, and how to build these relationships.

₦3,000

₦3,000

Most achievements, great or small, begin with an important first step: setting a goal. A clearly defined, attainable goal embodies a vision of what is possible. It's a guide star for those who navigate a course through obstacles to a desired accomplishment. However, the process of setting appropriate goals is often oversimplified or overlooked entirely. A well-constructed goal is challenging, yet achievable.

₦9,000

₦9,000

Develop the capacity building relationships. Acquire emotional awareness, self-management and social skills to navigate professional and personal relationships more successfully. This Bundle will help you understand the important abilities of successful leaders, and provide practical, positive techniques for improving your leadership skills in the business environment.

₦12,000

₦12,000

The manager of a virtual team must master excellent communication and understand the importance of virtual presence technologies. Learn how the manager of a virtual team can improve team communication and collaboration.

₦15,000

₦15,000

The way in which a team is built is an important factor in determining team success. Leading a team quickly and smoothly into high performance mode requires the groundwork of setting team goals, identifying project tasks and assigning the right people to them, and defining the standards of team behavior to ensure team members work together so that team objectives are met. This course covers techniques for laying the foundation for a successful team. These techniques include setting team goals, assigning roles to individual team members, and defining specific guidelines that outline how team members should behave to minimize conflict and optimize team performance. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.

₦15,000

₦15,000

Successful teams are characterized by having a clear direction, trust among team members, effective communication, and the ability to quickly resolve conflict. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. Effective leadership is particularly required during the Storming stage of team development when conflict tends to be at its highest. The survival of the team depends on a team leader who can quickly recognize conflict, diagnose its cause, and use strategies to resolve the issue. In doing so, the leader restores trust and positive working relationships among team members. This course offers you an understanding about what causes conflicts on a team and the important role of healthy communication in handling conflicts. It presents many best practice approaches to resolving conflicts and illustrates the tenets of principled negotiation. By learning the principles and strategies presented in this course, you will have the skills to keep your high-performance teams away from destructive patterns of conflict and on track to achieving their goals.

₦3,000

₦3,000

How do you achieve and maintain that balance between work and life? How will it be affected by external factors and behaviors? This course will focus on techniques for maintaining work/life balance. It includes recognizing the behaviors of passiveness, aggressiveness, and assertiveness and how those affect a person's ability to find balance in life. Techniques that can be used to achieve and preserve balance are also discussed. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.

₦9,000

₦9,000

When a company is affected by a struggling economy or other pressures, hard decisions have to be made, and employees need to be on board with these decisions.
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