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TECHNICAL & PLATFORM FAQs
COURSE CONTENT FAQS
You will also notice that if you leave a course to visit the Progress & Tests tab, you will find a Bookmark button in the lower-right corner. Click this button to return to your last place in the course.
You can access mentoring support by clicking in one of the following locations:
- A course summary page that has a related mentoring offering.
- The objectives screen of a mentored exercise.
The Ask My Mentor page allows you to take advantage of three types of mentoring: live chats, questions and answers by email, and daily messages.
- Chat with a Mentor: If you have a quick question about a course or certification, your mentoring team can provide you with a quick answer. To enter a live chat with a mentor, click Chat with a Mentor.
- Email My Mentor: If you have a detailed question about a course or certification, your Mentoring Team can provide you with a detailed answer via email. To email a mentor, click Email My Mentor.
- Change Daily Email Options: You can receive daily email messages that contain questions and information relevant to the specific certification. To activate this feature and specify the frequency with which to receive messages, click Change Daily Email Options.